Notes on Orders and Deliveries

Orders
All orders must be received at least 10 days before your event, taking into consideration the order quantities. An order is only accepted once all of your order details have been provided. The order is only valid with confirmation of our terms of delivery and payment.
Some articles are subject to minimum order quantities. These are specified in the web shop. Once delivered, food may not be returned. The delivered quantity for food is equal to the invoiced quantity. Food will not be credited.

In the case of 60 people or more, we would be pleased to issue you a customised quote for your conferences, meetings, booth parties and trade fair events. We have only listed a selection of our culinary offerings above. Please feel free to browse our more comprehensive range at www.kirberg-catering.de/messe-catering.

All-inclusive service charge
An all-inclusive service charge of €68.00 applies for conference and office catering involving up to 60 people per room/day for delivery, setting and clearing tables, replenishing and providing tableware (glasses, cups, cutlery) and Duni cellulose table napkins. We can provide table linen at a charge on request.

Event support service
If you would like support for your event, we charge €35.00 per hour for our service staff (4 hr minimum service time).

Complaints:
If there are complaints, please inform the relevant service manager immediately on the day of the event so that we can respond in good time to remedy the cause of your complaint. We will not be able to follow up on or accept subsequent complaints.

Miscellaneous:
It is not permitted to bring your own food and drink.
In the event of the disappearance, damage or loss of our equipment, the replacement value will be invoiced.
Please see our General Terms and Conditions (GT&Cs) for more detailed information.

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x Info schließen

Dear trade fair customer,

we are pleased that you would like to book Kirberg Catering for your conference.

From 1st of August our business partner Aramark will take over this catering area.

Until the new online shop is up and running, our colleagues are happy to receive and answer any questions, requests and orders that you might have by phone or e-mail.

Telephone: +49 221 2848500
E-Mail: vertrieb.koelnmesse@aramark.de
We appreciate your understanding and wish you a successful event at Koelnmesse.

Best regards from Cologne
Your Kirberg - fair catering team

P.S: For all other areas, we continue to be at your disposal!  
https://www.kirberg-catering.de/messe-catering/